Frequently Asked Questions

The check engine light will display on the dashboard to indicate that there is a problem and the car requires assessment by a qualified garage.

Oil can deteriorate over time and with use of the car, so is important to maintain the correct levels. Using quality oil will extend the life of the engine. Check the owner’s manual for the recommended time between changes or contact our technician for advice.

Our technician is Mercedes-Benz trained with over a decade of specialist Mercedes and AMG hands on experience. This enables us to quickly and correctly identify specific issues and how to correctly resolve them. As an independent, you receive the highest attention to detail and quality every time.

Each car will need to be individually assessed by our qualified technician, however some of the common issues include:

Warning lights, dead batteries, flat tyres, squealing brakes, alternator failure and overheating engines.

No, your car warranty is not affected if you have it serviced at an independent garage. As long as the car is serviced according to the manufacturers recommended time periods and criteria. However it could be void if you have not had it serviced at all or to recommended specification.

Here at Prestige Automotive Services we work on all makes of vehicles where possible, but specialise in Mercedes-Benz and AMG vehicles.

Located in Dereham, there is easy access straight off the A47 from Norwich, Kings Lynn and the surrounding areas.

We have a range of trade customers from small garages, car sales centres, to commercial and car fleet companies where we provide our specialist assistance. Contact us to discuss how we can get you back up and running as quickly as possible.